![]() you’ve got yourself a recipe for user frustration. When you can barely see the remote, and when the remote doesn’t have any lights to indicate which end is up, and when the designers made it such that one end is practically indistinguishable from the other. Better make those buttons huge! And guess where I always am, and where most people generally are, when they’re using the Apple TV remote-in the dark! ![]() Or, let’s say those delivery people wear big driving gloves. I don’t talk to the Apple TV remote nearly as often as I thought I would because it’s just not how I’m used to interacting with a TV.Ī big priority in hardware product design-and even in app design-is asking, “Where is this product primarily going to be used?” In the case of app design, if the app is going to be used exclusively outside (say, by delivery people), designers need to adjust the contrast ratio of the colors to ensure the interface is visible in bright sun. The “not considering the usage environment” problem I inevitably try to use the bottom half as a trackpad, then get frustrated at the fact that it’s not working before realizing I’m (once again) holding the remote backwards. ![]() Presumably, the extra weight was meant to properly situate the remote in the user’s hand, but it never seems to work that way for me. Granted, I may have been a little buzzed-but that’s likely to be a common use case! Because of the absolute symmetry, I often wind up holding the remote the wrong way, despite the fact (or maybe because of the fact!) that it’s weighted a bit more heavily on one end. I spent five minutes one night just trying to plug a Lightning cable into the IR output jack. This is so true that even the tiny Lightning jack on one end looks identical to the IR output jack on the other end. In this case, the quality of Apple’s remote design actually seems to have regressed from “non-symmetrical and okay” to… “symmetrical and unusable.” The buttons are located exactly in the middle of the remote, and one end of the remote is practically indistinguishable from the other. When it comes to hardware design, symmetry is not always your friend. And when they describe these products as “anti-slip,” guess what that says about your product: it slips!Įnlarge / The evolution of the Apple TV remote. It’s also too slippery! Here’s a tip: you know you screwed up when people start manufacturing products to put your handheld product into so that people can actually hold the product. Nobody’s complaining about the shape of the iPhones.īut it’s not just that the Apple TV remote is too small and too thin. Or how about this: just make it the same shape as the iPhone. ![]() A remote control should have depth and roundness. You make computer mice, for crying out loud. So, it should be shaped like something that would fit in a hand! When you hold a remote control in your hand, you want to know you’re holding a remote control in your hand. A TV remote only does one thing: be held, stationary, in one hand. And let me tell you, size does matter when it comes to TV remotes. Full disclosure-I’m a short man with Trump-sized hands.
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